From 2022 to 2027, the patient engagement and experience market will grow at a CAGR of 15%.
The HITECH Act, Affordable Care Act, and 21st Century Cures Act impact this category in the US. Vendors are required to innovate patient engagement to improve quality and safety.
Patient utilization is necessary for patient engagement and experience solutions to be effective. However, many patients are unwilling or unable to utilize these remedies. This slows procurement.
Patients are the end users, so it is important to get their feedback during the procurement process. This will help make sure that the solutions chosen are useful to patients. Also consider the patient journey.