Welcome to Uppercentile! By using this website, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use this website.
Uppercentile provides access to digital documents and resources through our e-commerce website, as well as help desk support for our customers. By using our resources or help desk support, you agree to the following terms:
Uppercentile offers digital documents for purchase through our e-commerce website. By making a purchase, you agree to the following terms:
All communications with customers will be restricted to the purpose of fulfilling orders and providing customer service, unless the customer has opted-in to share their email address for marketing purposes. Uppercentile is committed to responding to all customer support inquiries within 48 hours of submission.
Customers may request a return within 30 days of their purchase. In addition to these 30 days, customers can request a return or refund under Uppercentile's Buyer Protection Program within 90 calendar days of the date of delivery, when applicable. Uppercentile will accept returns for a minimum of 30 days, except for "final sale" items.
Customers can request a return for the following reasons:
Provided the order falls under one of the above reasons, refunds will be processed within 5 business days from the date that the refund is approved and include the purchase price, shipping, handling, and taxes. Uppercentile reserves the right to re-ship an order as a replacement if a customer claims they didn’t receive their shipment or if their items were damaged on delivery.
Uppercentile closely monitors incoming purchases and has the ability to block or hold transactions considered suspicious for further review. Uppercentile is protected against chargebacks classified as unauthorized but continues to be responsible for all cases described as not as described or not received.
Customer service is a priority for Uppercentile. We strive to resolve any issues directly with the customer and only involve third parties if we cannot reach a resolution directly with the customer.
All content on the Uppercentile website, including digital documents and resources, is the intellectual property of Uppercentile and is protected by copyright and other intellectual property laws. By using this website, you agree to the following terms:
Uppercentile makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services provided on our website. We do not warrant that our website will be error-free, virus-free, uninterrupted, or secure. By using this website, you acknowledge that any reliance on the content or services provided is at your own risk.
In no event shall Uppercentile be liable for any damages, including without limitation any indirect, consequential, special, incidental, or punitive damages arising out of your use or inability to use our website or any content or services provided on our website.
You agree to indemnify and hold harmless Uppercentile and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions.
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Uppercentile is located, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms and conditions or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Thank you for using Uppercentile!
Effective date: 2/13/23
Uppercentile ("us", "we", or "our") operates the www.uppercentile.com website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Uppercentile uses the collected data for various purposes:
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure of Data
Uppercentile may disclose your Personal Data in the good faith belief that such action is necessary to:
You have certain rights with respect to your Personal Data. These rights include the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.